Career


Corporate Travel Manager

No. of Vacancies: 01

Job brief

We are looking for an excellent Corporate Travel Manager to craft effective corporate travel policies and monitor traveling activity and programs. You will be the go-to person for any relevant matter from booking tickets to reconciling expenses to ensuring travel safety.

A corporate travel manager doesn’t just handle travel arrangements. They should be strategic thinkers and able to create travel policies according to the company’s needs. If you add excellent people skills, organizational ability and a great deal of professionalism, then you’re someone we’d like to meet.

The goal is to ensure employee travel is safe and organized according to company policy

Job Description / Responsibility:

  • Develop strategic policies and programs for corporate travel
  • Handle and oversee all travel arrangements (air, lodgings etc.) and operations
  • Manage relationships with travel agencies and vendors
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations etc.
  • Handle credit card programs and charges
  • Process T&E reports and handle reimbursements
  • Ensure compliance in all aspects of travel procedures
  • Drive continuous improvement of travel programs

 

Job Nature:

  • Full-time

Educational Requirements:

  • Minimum Bachelor’s Degree in any discipline. Masters/MBA will be preferred

Requirements:

  • 5-7 years Proven experience as corporate travel manager
  • Knowledge of international travel regulations, customs and currencies
  • Knowledge of T&E reporting and processing
  • Working knowledge of MS Office/Excel and CTM/GDS solutions
  • Excellent communication (oral and written) and negotiation skills
  • Well-organized and reliable
  • An analytical mind with strong business acumen
  • Customer-oriented approach
  • Training in travel and tourism is a plus.

Business Development Planning

  • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management and Research

  • Submit weekly progress reports and ensure data is accurate.
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
  • Forecast sales targets and ensure they are met by the team.
  • Track and record activity on accounts and help to close deals to meet these targets.
  • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
  • Ensure all team members represent the company in the best light.
  • Present business development training and mentoring to business developers and other internal staff.
  • Research and develop a thorough understanding of the company’s people and capabilities.
  • Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

 

Other Skills and Qualifications

Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

Job Location:

Dhaka

Application Deadline: October 15, 2016

Email Application: gm@inception.com.bd

 

Travel Consultant

No. of Vacancies: 03

Job brief

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Job Description / Responsibility:

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets

Job Nature:

  • Full-time

Educational Requirements:

  • Graduate/MBA from any discipline (Tourism and Hospitality Management is Preferable)

Requirements:

  • 2-3 years Proven working experience as a travel consultant
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Candidates with personal travel experience will be preferred

Job Location:

Dhaka

Application Deadline: Oct 15, 2016

Email Application: gm@inception.com.bd

 

Travel Agent

No. of Vacancies: 03

Job brief

We are looking for a travel agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

Job Description / Responsibility:

  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
  • Book transportation, make hotel reservations and collect payment/fees
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets

Job Nature:

  • Full-time

Educational Requirements:

  • Graduate (Tourism and Hospitality Management is Preferable)

Requirements:

  • 1 years Proven work experience as a travel agent
  • Excellent knowledge of computer reservations systems, GDS systems and e-travelling
  • Fluency in English; multilingualism is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage

Job Location:

Dhaka

Application Deadline: Oct 15, 2016

Email Application: gm@inception.com.bd

 

Content Manager

No. of Vacancies: 01

Job brief

We are looking for a qualified Content manager to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you.

Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

Responsibility:

  • Develop content strategy aligned with short-term and long-term marketing targets
  • Collaborate with marketing and design teams to plan and develop site content, style and layout
  • Create and publish engaging content
  • Edit, proofread and improve writers’ posts
  • Liaise with content writers to ensure brand consistency
  • Optimize content according to SEO
  • Use content management systems to analyze website traffic and users engagement metrics
  • Manage content distribution to online channels and social media platforms to increase web traffic
  • Develop an editorial calendar and ensure content team is on board
  • Ensure compliance with law (e.g. copyright and data protection)
  • Stay up-to-date with developments and generate new ideas to draw audience’s attention

Job Nature:

  • Full-time

Educational Requirements:

  • Graduate degree in Journalism, Marketing or relevant field

Requirements:

  • Proven work experience as a Content manager
  • Hands on experience with MS Office and WordPress
  • Basic technical knowledge of HTML and web publishing
  • Knowledge of SEO and web traffic metrics
  • Familiarity with social media
  • Excellent writing skills in English
  • Attention to detail
  • Good organizational and time-management skills

Job Location:

Dhaka

Application Deadline: Oct 15, 2016

Email Application: gm@inception.com.bd

 

Call Center Representative

No. of Vacancies: 02

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.

Responsibility:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets.

Job Nature:

  • Full-time

Educational Requirements:

  • Minimum Graduate

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Location:

Dhaka

Application Deadline: Oct 15, 2016

Email Application: gm@inception.com.bd

 

Business Development Manager 

No. of Vacancies: 01

Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibility:

  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Develop entry level staff into valuable salespeople 

Job Nature:

  • Full-time

Educational Requirements:

  • Masters in any discipline/ MBA prefalable .

Requirements:

  • Proven working experience as a business development manager, sales executive or a relevant role
  • Proven sales track record
  • Experience in customer support is a plus
  • Proficiency in MS Office and CRM software (e.g. Salesforce)
  • Proficiency in English
  • Market knowledge
  • Communication and negotiation skills
  • Ability to build rapport
  • Time management and planning skills

Job Location:

Dhaka

Application Deadline: Oct 15, 2016

Email Application: gm@inception.com.bd

 

Office address:

M.M Tower (3rd Floor)
Kha-215, Progoti Shoroni Road,
Merul Badda, Dhaka-1212.
www.tour.com.bd